The printer and PC are from a customer of mine and he need windows xp to run an old software, so he can't change the PC. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. After the download and installation completes, HP Print and Scan Doctor opens. I wanted to try the method five to do a clean full uninstall displayed in this page:īut the file "gr.uninst.exe" is no longer available. When this link is clicked, HP Print and Scan Doctor is downloaded to your computer using your Internet browser. Removed every old HP software (like the one of the old HP printer that was perfectly working until his last day officejet 7500)Įvery time i reinstall both printers, is selected the wrong print processor by default and changing it wont help Tryed with hp doctor to reinstall all the software and every possible instruction. Tryed the configuration it in USB and wireless I changed it in "winprint -> RAW", and now, every file i send (also the test page) come out a lot of paper and every page has just a line of text. Then i controlled in the print properties and i discovered that was selected the print processor of MS_XPS (?). When i send a file the print queue show the file for just a few seconds and the disappear like the file is succesfully delivered. It will install without problems, but the printer doesn't print. If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Open up the run command with the "Windows key + R" key comboġ4.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.I installed the printer Officejet pro 7520 (then tryed also with a officejet 7510) on a PC with Windows XP Pro 32bit.ĭownloaded the originel driver from HP. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. try to do a root uninstall and reinstall of the software:.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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